Cookie Policy
ChefKnifePro Cookie Policy
Effective Date: 29th May 2026 | This Cookie Policy applies exclusively to residents of Canada.
This Cookie Policy ("Policy") explains how ChefKnifePro (trading as ChefKnifePro, hereinafter referred to as the "Company," "we," "us," or "our") uses cookies and other similar tracking technologies on its website (the "Website"), the purposes they serve, and the choices you have to manage your cookie preferences.
This Policy has been prepared in accordance with the UK General Data Protection Regulation (Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)), the Privacy and Electronic Communications Regulations (PECR) 2003, and other applicable data protection laws and regulatory guidance. We are committed to protecting your personal information and complying with all relevant privacy laws.
By using the Website, you consent to the use of cookies in accordance with the preferences you have selected and as described in this Policy. Please note that we may update this Policy from time to time. Any changes will become effective immediately upon publication, and we encourage you to review this Policy regularly to stay informed about how we manage and protect your data.
1. Who is responsible for protecting your information?
We are: ChefKnifePro, trading as ChefKnifePro;
Our registered address: 811-45 107 SF of 4-Star Office Space Available in Toronto, ON M5H 2Y2
Our support e-mail address: support@chefknifepro.com
If you have any questions, comments, or complaints regarding how we collect, use, and store your personal information, please contact us by e-mail at support@chefknifepro.com
2. What are cookies and how they are used?
Cookies are small text files stored in your browser or device that help the Company and Partners recognize you, track your visit history, and personalize content based on your preferences. They improve your experience by enhancing website performance, tailoring content, analyzing user behavior, and delivering relevant ads.
Types of cookies we use:
We use various types of cookies to ensure that our Website functions properly and provides a better user experience. Below is a description of the different categories of cookies used on our website:
Necessary cookies:
Essential for the proper functioning and security of the website. They enable core features such as secure login, page navigation, and maintaining your session. Without these cookies, some parts of the website may not operate correctly or at all. The use of these cookies is necessary for the performance of our contractual obligations when you visit our website.
Legal basis for necessary cookies (Contract/Legitimate interest - Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) Article 6(1)(b) or (f)).
Analytical cookies:
Help us analyze how visitors use the website, including which pages are visited, how long users stay on the site, and which features are most frequently accessed. This data enables us to improve the performance and functionality of the website, ensuring a better user experience for all visitors.
Legal basis for analytics (Consent - Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) Article 6(1)(a) and PECR)
Marketing cookies:
Used to personalize advertisements and communications, ensuring that the content displayed is relevant to your interests based on your browsing behavior. We may use both first-party and third-party cookies for this purpose. These cookies also help us measure the effectiveness of advertising campaigns.
Legal basis for marketing (Consent - Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) Article 6(1)(a) and PECR)
A comprehensive list of the specific cookies used on our website, including their purpose and duration, can be found in the table below.
3. How can you manage cookies?
As a user of our Website, you have full control over the cookies and tracking technologies used on our site. Prior to starting your session, you are presented with a management banner at the bottom of the Website that allows you to configure your cookie and other tracking technologies preferences. Subject to your consent, the Company only uses the cookies of your choice to achieve the stated cookie purposes.
You can modify your consent at any time or change your cookie settings through the Cookie Management Tool available.
Additionally, you have the option to adjust your browser settings to accept or decline some or all cookies. However, please be aware that disabling or deleting all cookies may affect your ability to access certain parts of our Website or use some of its features.
For guidance on how to manage cookies in your browser, please refer to the following links for the respective browsers:
4. What are tracking technologies and how are they used?
In addition to cookies, we may use various other tracking technologies, including pixel tags, web beacons, scripts to enhance your experience on our Website. These technologies help us analyze website performance, measure the effectiveness of our campaigns, and provide a more tailored experience. These tracking technologies are used only where you have provided consent through the Cookie Management Tool, except where strictly necessary for the Website to function.
- Pixel tags (Web beacons): These are small, invisible images or pieces of code embedded within web pages. They help track user interactions such as page views, clicks, and email open rates for analytics and marketing purposes.
- Scripts: These are small code snippets executed on your device to track real-time interactions with our website, such as clicks, form submissions, and enabling dynamic content.
5. What third-party tracking technologies are used?
In addition to the cookies and tracking technologies set directly by our Website, we use third-party services that may place their own cookies or similar technologies on your device when you interact with our Website. These services may include tools such as Google Analytics, Facebook Pixel, Hotjar, TikTok Pixel, and other marketing and analytics providers.
These third parties may collect information about your browsing behavior, including interactions with our Website and, where applicable, other websites or platforms. This information may be used for purposes such as website analytics, measuring advertising performance, improving their services, and, where you have provided consent, delivering personalized content and advertisements.
When we integrate third-party tools such as pixels, tags, or embedded content into our Website, we participate in determining how personal data is collected and transmitted from our Website to the relevant provider. In this context, we share responsibility with the third party for ensuring that the initial collection and transmission of personal data take place lawfully and transparently. However, once personal data has been transmitted to the third party, the provider may process that data for its own purposes in accordance with its own privacy policy. This may include combining the data with other information they hold, using it for profiling, or delivering targeted advertising across different services.
You may withdraw or adjust your consent to third-party cookies at any time through the Cookie Settings tool available on our Website. In addition, some providers offer their own opt-out mechanisms, which are described in their privacy policies.
Below are links to the privacy policies of the third parties we use:
6. Are cookie-related data transferred outside Canada?
Some of the third-party service providers we use are located outside Canada, including in Canada and other jurisdictions that may not provide an equivalent level of data protection as Canada. As a result, your personal data collected through cookies and similar technologies may be transferred to, stored in, or accessed from countries outside Canada.
Where such transfers occur, we ensure that appropriate safeguards are implemented. These safeguards may include:
- Participation of the recipient in the UK Extension to the EU-US Data Privacy Framework (where applicable);
- UK International Data Transfer Agreement (IDTA) or UK Addendum to the EU Standard Contractual Clauses (SCCs);
- Additional technical and organizational measures designed to protect your data.
By consenting to the use of analytical or marketing cookies, you acknowledge that your personal data may be transferred to third countries as described above.
7. ARE COOKIES USED FOR PROFILING AND TARGETED ADVERTISING?
Certain third-party marketing and advertising cookies used on our Website allow us and our partners to analyze your browsing behavior across websites and services. This may include information about your interactions with our Website, advertisements, and other online content.
Based on this information, a profile of your interests may be created to display advertisements and content that are more relevant to you.
These profiling and targeted advertising activities are carried out only where you have provided your explicit consent. You may withdraw or modify your consent at any time through the Cookie Management Tool (see Section 3). Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
8. WHAT COOKIES AND OTHER TRACKING TECHNOLOGIES ARE USED?
| Cookie Name | Cookie Description | Cookie Expiry |
| Essential Cookies and other tracking technologies: | ||
| orbio_session_id | A unique session identifier used to keep a reference to the user's session, ensuring the integrity of the user's session and interactions. | 12 months |
| GCLB | Maintains load-balancing/session affinity to ensure reliable delivery of Website pages and services during your visit | 12 months |
| __cf_bm | Helps protect the Website by identifying automated traffic and supporting security controls that prevent abuse | 30 minutes |
| apple_pay_supported | Records whether Apple Pay is available in your browser/device so the relevant payment option can be displayed and used | 1 month |
| XSRF-TOKEN | Supports Website security by validating requests and helping prevent cross-site request forgery (CSRF) attacks | 1 month |
| enence_session | Maintains essential session state so the Website operates consistently as you move between pages | 1 month |
| tracktor_session | Maintains session state required for the order-tracking feature to function during your visit | 1 month |
| srpp _(ID) | Stores session/state information required for core Website functionality | 3 months |
| l7_az | Supports payment processing by maintaining session routing and service stability during PayPal transactions | 1 day |
| ts | Supports PayPal security controls, including fraud prevention and transaction integrity checks | 12 months |
| ts_c | Supports PayPal security controls, including fraud prevention and transaction integrity checks | 12 months |
| sc_f | Supports PayPal transaction processing and security controls during payment interactions | 12 months |
| _session_server | Maintains a session identifier required by the payment gateway to process transactions securely | Session |
| AEC | Supports security controls for Google services used on the Website by helping prevent misuse and fraudulent requests | 6 months |
| cart | Stores items placed in your shopping cart so they remain available as you navigate the Website | 1 month |
| cookie-consent | Stores your cookie preference choices so the Website can apply them and remember your settings | 12 months |
| passport_csrf_token | Supports security of account-related actions by helping prevent CSRF attacks | 14 days |
| passport_csrf_token_default | Supports security of account-related actions by helping prevent CSRF attacks | 14 days |
| sessionid | Stores an authenticated session identifier so you can remain logged in across pages | 4 months |
| sessionid_ss | Stores a secure/encrypted version of the authenticated session identifier to maintain login state | 4 months |
| sid_guard | Supports session security controls to help protect accounts and authenticated sessions from unauthorized access | 10 months |
| store-country-code | Stores your country/region selection so the Website can show the appropriate localized experience (e.g., language, currency, availability) | 4 months |
| store-country-code-src | Stores the source/method used to determine your country/region setting to support localization logic | 4 months |
| store-country-sign | Stores a validation value used to help protect the integrity of region/localization settings | 4 months |
| SOCS | Stores a preference state for Google services used on the Website, including consent-related settings for those services | 4 months |
| tt_chain_token | Supports security and integrity controls for third-party services loaded on the Website | 6 months |
| octocom_session | Stores a session identifier so the chatbot can function and maintain conversation context during your visit | Session |
| octo_id | Stores a persistent identifier so the chatbot can recognize your browser and maintain conversation context across visits | 12 months |
| ef_witness | Stores information used for affiliate marketing attribution and reporting | 3 months |
| ef_affid | Stores an affiliate identifier to attribute actions or purchases to an affiliate partner | 3 months |
| ef_tid_c_o_64 | Stores a tracking identifier used for affiliate/campaign attribution and reporting | 3 months |
| ef_tid_c_a_47 | Stores a tracking identifier used for affiliate/campaign attribution and reporting | 3 months |
| Analytical Cookies and other tracking technologies: | ||
| _ga | Distinguishes users for analytics so we can measure Website usage (e.g., visits, sessions) and improve performance | 12 months |
| _clck | Stores a user identifier used by Microsoft Clarity to analyze Website interactions and usage patterns | 12 months |
| rpp | Stores referral and campaign parameters for analytics so we can understand how visitors arrive at the Website | 1 month |
| _ga_(ID) | Stores session information for Google Analytics to measure Website usage and performance | 12 months |
| _axwrt | Stores an analytics identifier used to measure usage of Website features and performance metrics | 12 months |
| _vwo_uuid_v2 | Identifies a visitor for A/B testing so we can evaluate different versions of the Website | 12 months |
| _vis_opt_s | Stores A/B test participation and status information for VWO experiments | 3 months |
| _vis_opt_test_cookie | Records whether cookies are enabled so A/B testing functionality can operate correctly | Session |
| _vwo_uuid | Identifies a visitor for VWO experimentation and analytics across sessions | 12 months |
| _vwo_ds | Stores data related to experiment delivery and reporting for VWO testing | 3 months |
| _vwo_sn | Stores session information used to run and measure VWO experiments | 1 month |
| _clsk | Stores and aggregates session information for Microsoft Clarity analytics reporting | 1 day |
| _hjSessionUser_(ID) | Stores a user identifier for Hotjar analytics to recognize returning users and analyze behavior across sessions | 12 months |
| _hjSession_(ID) | Stores Hotjar session information to analyze behavior during a visit | 30 minutes |
| CLID | Stores a Clarity identifier to recognize a browser and support analytics across visits | 12 months |
| MR | Stores data used by Microsoft Clarity for analytics and reporting | 6 days |
| SM | Supports Microsoft analytics by enabling identifier synchronization across Microsoft domains | Session |
| Marketing Cookies and other tracking technologies: | ||
| _gcl_au | Measures advertising conversion performance and supports attribution of actions to advertising campaigns | 3 months |
| _fbp | Enables measurement and attribution of Meta/Facebook advertising and supports retargeting based on Website interactions | 3 months |
| transaction_id | Stores a transaction identifier used to reconcile and report affiliate attribution | 3 months |
| _tt_enable_cookie | Enables TikTok advertising measurement and attribution functionality | 3 months |
| _ttp | Measures TikTok advertising performance and supports retargeting based on Website interactions | 3 months |
| _uetsid | Stores a session identifier for Microsoft Advertising conversion measurement and attribution | 1 day |
| _uetvid | Stores a visitor identifier for Microsoft Advertising conversion measurement and attribution across visits | 12 months |
| IDE | Used by Google advertising services for advertising delivery, conversion measurement, and personalization where enabled | 8 months |
| MSPTC | Stores a Microsoft identifier used for advertising measurement, attribution, and targeting | 6 months |
| MUID | Stores a Microsoft identifier used for advertising measurement, attribution, and targeting across Microsoft services | 12 months |
| NID | Stores preferences used by Google services for advertising personalization and measurement where enabled | 6 months |
| SAPISID | Used by Google services for advertising personalization and measurement where enabled | 12 months |
| SRM_B | Stores an identifier used by Microsoft Bing for advertising measurement and targeting | 12 months |
| __Secure-1PAPISID | Used by Google services for advertising personalization and measurement where enabled | 12 months |
| __Secure-3PAPISID | Used by Google services for advertising personalization and measurement where enabled | 12 months |
| __Secure-ENID | Stores advertising preference state used by Google services for ad delivery/personalization where enabled | 6 months |
| uniqueClick | Stores data used to measure advertising click activity and support attribution reporting | Session |
| DV | Used by Google services for advertising delivery, measurement, and personalization where enabled | 1 day |
| odin_tt | Used by TikTok services for advertising measurement and campaign reporting | 12 months |
| _nb_id | Stores a visitor identifier used for marketing attribution across sessions to measure which channels lead to conversions | 12 months |
| _nb_session | Stores session-level attribution information used for marketing measurement during a visit | 30 minutes |
Note: The above table includes all cookies and tracking technologies used on our Website. We regularly review and update this list to ensure accuracy.